FAQ

To apply for a new KTP, visit the Cilacap UPTD Service Office of the Population and Civil Registration Office with complete documents such as birth certificate, family card, and color photo. Staff will assist with the application process.

The process for making a new KTP usually takes 7-14 working days from the date of submitting complete documents. To speed up the process, ensure all required documents are properly prepared.

To apply for data changes such as name, address, or marital status, visit our office with supporting documents like marriage certificate or transfer letter. The process will be handled according to regulations.

Currently, KTP and other document applications must be submitted in person at the office. However, you can access more information through the official website of Cilacap Population and Civil Registration Office.

To apply for a birth certificate, visit the UPTD Service Office of the Population and Civil Registration Office with documents such as family card, parent's identity card, and birth certificate from hospital or midwife. Staff will guide you through the process.

The fee for making a new KTP is in accordance with government regulations and can be paid at the time of application. Detailed information about the fee can be obtained at our service counter.